For years, businesses relied on Verizon’s VText and similar carrier email-to-text gateways as a simple, low-cost way to send SMS alerts directly from email. Addresses like phonenumber@vtext.com became widely used for notifications, monitoring alerts, and internal messaging.
However, as of mid‑2025, major U.S. carriers including Verizon retired these email-to-text gateways. These services were never built for modern business messaging, and as a result, messages were often delayed, rejected, or silently dropped.
This guide breaks down exactly what happened, who was affected, and the top 5 VText alternatives that businesses moved to for reliable and compliant messaging.
What Is Email-to-Text and Why Businesses Used It
Email-to-text allowed messages sent from email clients or automated systems to be delivered as SMS by routing them through carrier gateways such as @vtext.com or @tmomail.net.
This approach became popular because it:
Required no APIs or software development
Worked with Gmail, Outlook, and legacy systems
Enabled quick setup for alerts and notifications
Was free or extremely low-cost
For basic use cases, it worked until growing abuse and reliability problems forced carriers to rethink the model.
If you’re new to email-to-SMS or want a simple walkthrough, here’s a step-by-step guide on how to send email to text using modern alternatives like TextBolt.
Why Carriers Are Dropping Email-to-Text
Carriers retired email-to-text gateways because they were not designed for modern business communication. The primary reasons included:
Open gateways became a major vector for spam and SMS phishing attacks (“smishing”)
Email sender spoofing created major security risks
No authentication or sender verification controls
Increasing infrastructure and abuse-management costs
Industry shift toward regulated, compliant A2P messaging
As a result, carriers like Verizon and T-Mobile discontinued or de-prioritized these gateways, leaving businesses with failed or unreliable message delivery.
Who Was Most Affected by the VText Shutdown
The shutdown of email-to-text services affected many organizations, including:
IT and operations teams: Automated server, network, and backup alerts were missed during outages, delaying critical responses.
Businesses sending appointment reminders and customer notifications: Appointment reminders, service updates, and notifications failed to reach recipients, resulting in missed appointments and frustrated clients.
HR and internal communications teams: Staff schedules, internal alerts, and urgent messages went undelivered, creating confusion and inefficiency.
Safety and emergency alert systems: Critical notifications were delayed or lost, putting operations and personnel at risk.
Any workflow using @vtext.com or @tmomail.net addresses: Messages simply stopped being delivered, silently breaking automated processes.
Even small failures caused operational disruptions, lost revenue, and missed alerts. Businesses that relied on VText were forced to adopt alternative solutions immediately.
Stop Losing Alerts and Messages
Don’t let missed notifications or silent failures disrupt your business.
After VText disappeared, companies didn’t just want a replacement, they wanted an upgrade. Here’s what a true VText alternative must provide:
Reliable SMS delivery: Every message should reach your customer no more guessing or hoping it went through.
Easy email integration: You should be able to send texts right from your inbox, just like before. No new systems to learn.
Team access: Several people need to send texts from your business number, not just one person or device.
Built in compliance: If you work in a regulated field (healthcare, finance, education), your texts need to meet industry standards.
Full message history: You want simple logs so you can see what was sent, when, and to whom.
Time saving tools: Templates, shortcuts, and automations make life easier for everyone. No more copying and pasting.
Carrier independence: Your messages should go through business-approved routes, so they keep working, even if old gateways disappear.
Strong security: TextBolt is 10DLC compliant and ensures messages are sent via verified business channels to meet industry requirements for security and reliability.
Comparison of top 5 VText Alternatives and Competitors
Feature
TextBolt
Salesmsg
ClickSend
TXTImpact
Google Voice
Email-to-SMS
✅
❌
✅
✅
❌
Business / 10DLC Number Support
✅
✅
✅
✅
❌
Team Access / Multi-User
✅
✅
✅
✅
❌
Two-Way SMS via Email
✅
✅
Supported with routing setup
Supported with configuration
❌
Works From Gmail / Outlook (No Coding)
✅
❌
Outlook plugin required
❌ (requires setup and routing rules)
❌
Let’s learn about each VText alternative in detail.
The 5 Best VText Alternatives for Businesses
Below is a detailed, objective breakdown of the best alternatives based on reliability, compliance, ease of use, and cost.
1. TextBolt — The Most Reliable VText Alternative
TextBolt is built specifically as a modern, business grade replacement for email to text services. It doesn’t use carrier gateways instead, it uses registered 10DLC and toll-free routes, giving businesses up to 98% delivery rates.
If you liked VText for its simplicity, TextBolt gives you the same ease of use but with far better reliability, security, and control.
Want to see how it works in real workflows? Watch demo
Why TextBolt Stands Out
Designed for Businesses (Not Carriers): No personal numbers, no shared phones, no missed messages. Teams get one centralized business texting system straight from email.
Up to 98% SMS Deliverability: Messages are sent through verified business routes, not carrier gateways. This eliminates silent failures, the biggest VText problem.
10DLC Registration Included: Every account undergoes business verification, reducing spam risk and boosting deliverability.
Inbox Native Workflow: Send and receive texts from Gmail, Outlook, or any email provider. You can even schedule SMS from Gmail for reminders and routine business updates no new software to learn.
Multi User Access With Permissions: Allow multiple staff members to send texts from the same business number without sharing a phone.
Ready for Security & Compliance: End-to-end encryption and built in compliance means you’re ready for healthcare, finance, education, and any sensitive industry without extra hassle.
Automated Opt Out Handling: Complies with TCPA regulations automatically.
Message Logging for Every User: Every text is logged with details on when it was sent, so your team can easily reference past communications whenever needed. Messages stay organized, making it easy for everyone to follow up or pick up a conversation right where it left off.
Two-Way Messaging: Full conversation support. Recipients can reply to your texts and you’ll receive them as emails.
30-Minute Setup: Quick implementation without IT overhead. Start sending text messages within 30 minutes of signup.
Who Uses TextBolt?
TextBolt is trusted by businesses of all sizes that need fast, dependable SMS right from their email inbox. Whether you’re scheduling appointments, sending service updates, or keeping teams connected, TextBolt streamlines communication for:
Healthcare providers and clinics: Send appointment reminders, follow-ups, and urgent notices directly to patients.
Schools, colleges, and educational centers: Instantly notify students and staff about closures, deadlines, and alerts.
Maintenance and service centers: Confirm appointments, update customers on job status, and communicate service completions.
Salons, spas, and wellness studios: Stay ahead of no shows with automated reminders and last minute notifications.
Real estate teams and agencies: Share listing updates, schedule showings, and coordinate transactions with clients.
Banks and financial organizations: Deliver secure alerts, transaction verifications, and important account updates.
Insurance agencies: Speed up claims, manage renewals, and send critical policy reminders with ease.
Service based businesses of every kind: Keep customers informed and engaged, from order updates to support tickets.
Logistics & field teams: Dispatch workers, confirm deliveries, and coordinate field operations — all quickly, reliably.
Retail and e-commerce: For order updates, delivery notifications, promotional offers, and customer support.
Events and entertainment: For ticketing reminders, schedule announcements, and audience engagement.
Restaurants and cafes: For confirming reservations, sending waitlist updates, sharing daily specials, and managing order pickups.
TextBolt is the smart choice for any business that needs a reliable way to deliver important messages, reach everyone on time, and keep workflows running smoothly no matter what industry you’re in.
TextBolt Pricing:
TextBolt pricing plans fit any business size. Each plan includes a 7 day free trial and scalable features to match your business growth.
Plan
Monthly Price
Message Credits
Best For
Basic
$29/month
500 credits
Solo practitioners, consultants
Standard
$49/month
1,000 credits
Growing businesses, medical practices
Professional
$99/month
2,500 credits
Busy practices, multi-locations
Enterprise
Custom
5,000+ credits
Large organizations, healthcare networks
Client Testimonial:
I trained our new receptionist in 2 minutes. Show her how to send an email? Done. Show her our texting ‘system’? Also done. Dr. Martinez- Family Practice, Phoenix
Verdict
TextBolt is a robust, user-friendly, and business-focused email-to-SMS platform that enables organizations to send professional text messages directly from their computer. With high deliverability, built-in compliance, and seamless team access, TextBolt provides an ideal solution for businesses looking to upgrade from outdated carrier gateways or manual phone texting. Its combination of reliability, swift onboarding, and operational transparency makes it a standout choice for teams that prioritize consistent communication and operational resilience without the complexity of traditional SMS apps or marketing platforms.
Send Business-Grade Texts in Minutes
Start texting from Gmail, Outlook, or your favorite email platform—no new software required and experience up to 98% delivery plus full compliance.
2. Salesmsg — Best for Sales Teams, Not Operations
Salesmsg is a robust SMS platform designed for businesses focused on sales communications. It integrates with popular customer relationship management systems, making it an excellent choice for sales professionals engaged in lead generation, outbound outreach, and follow-up messages triggered by CRM activity.
Key Strengths
Advanced CRM integrations connect text messaging with client profiles, opportunities, and sales pipelines.
Multi-user access supports sales departments collaborating to engage prospects and customers.
A straightforward, modern interface makes managing customer communication easy.
Limitations Compared to TextBolt
Pricing increases as you add more users, which may be costly for larger teams.
Messaging is not email native, texts are managed within the platform rather than from standard email inboxes.
The platform is less suitable for sending high volume operational notifications, handling appointment reminders, or facilitating day to day coordination across departments.
Salesmsg is designed specifically for sales conversations rather than general business messaging or broad team use.
Best for: Sales teams, not general business messaging.
Salesmsg Pricing:
Below is an overview of Salesmsg pricing:
Plan
Monthly Price
Message Credits
Additional Credit Cost
Starter
$25/month
500 credits
$0.045 per additional credit
Standard
$49/month
1,000 credits
$0.040 per additional credit
Professional
$99/month
2,500 credits
$0.037 per additional credit
Enterprise
$249/month
7,500+ credits
$0.035 per additional credit
Testimonials from Salesmsg on G2 and Capterra
Explore verified reviews on G2 and Capterra to see how users describe their experience with Salesmsg.
3. ClickSend — Best for Business Messaging
ClickSend offers an email-to-SMS gateway, letting businesses send texts from any email client via special addressing. This makes it suitable for those looking for a basic workflow similar to the discontinued Verizon VText service.
Key Strengths
Email-to-SMS: Send SMS by emailing [phonenumber]@sms.clicksend.com
Supports both individual and bulk messaging
Basic logging and delivery tracking
Limitations Compared to TextBolt
Conversation threading & inbox workflow: TextBolt allows users to view, reply to, and manage SMS conversations directly within their regular email inbox (Gmail, Outlook, etc.), providing a seamless workflow and full message threading, even for multiple users. ClickSend, while it allows replies to go back to your inbox, does not provide true threaded conversation management within email; for organized threads and conversations, you must use its dashboard interface.
Multi-User team collaboration: TextBolt is designed for teams: it supports multiple staff members sending SMS from the same business number, allows role-based permissions, and tracks who sent each message. ClickSend supports multiple “allowed” senders, but lacks structured team roles, comprehensive multi-user audit trails, and business inbox sharing as robustly as TextBolt.
Compliance & Business Verification: TextBolt builds in 10DLC compliance and automatic business verification, mandatory for U.S. businesses, and automates opt-out management (TCPA). ClickSend does not automatically handle 10DLC business registration or advanced compliance for regulated industries, you may need to manually configure compliance and handle verification separately for each business account.
Audit Logging & Message Tracking: TextBolt tracks every SMS sent and received, storing detailed logs for auditing, compliance, and business continuity across users and shifts. ClickSend offers delivery status and basic logs, but its message logs and auditing capabilities are less granular, especially for businesses needing detailed user-based history.
Migration and Support: TextBolt offers hands-on migration and onboarding guidance for businesses switching from AT&T, Verizon, or other carrier gateways. ClickSend has general support but does not specify dedicated migration help for former VText/AT&T users.
Best for: Suited for simple email-to-SMS messaging and basic business alerts, but not optimized for advanced team workflows or automated compliance like TextBolt.
ClickSend Pricing:
Under 5,000 messages, each SMS costs $0.1105; from 5,000 to 50,000, it’s $0.0983; from 50,000 to 150,000, it’s $0.0881; and 150,000+ gets $0.0795 per SMS. For volumes above 250,000, businesses can contact sales for custom rates.
Testimonials from ClickSend on G2 and Capterra
Explore verified reviews on G2 and Capterra to see how users describe their experience with ClickSend.
4. TXTImpact — Best for SMB Messaging
TXTImpact provides a range of business texting services, including a straightforward email-to-SMS gateway. It’s designed for small and mid-size businesses that want to send SMS from their email client with minimal setup.
Simple setup and minimal technical knowledge required
Bulk SMS capability for notifications, reminders, and alerts
Contact management and opt-in/opt-out support
Limitations Compared to TextBolt
Lacks advanced team inbox features, multi-user access controls, and threaded conversation management
Compliance features (10DLC registration, business verification, automated opt-out) are more limited than TextBolt
Message logs and audit trails are basic, making it less effective for regulated industries or collaborative workflows
Lower scalability and enterprise support options compared to developer-focused platforms
Best for: Small businesses needing simple email-to-SMS messaging.
TXTImpact Pricing:
Below is an overview of TXTImpact pricing:
Plan
Monthly Price
Message Credits
Additional Credit Cost
Starter
$29/month
500 credits
$0.05 per additional credit
Standard
$49/month
1,000 credits
$0.05 per additional credit
Professional
$99/month
2,500 credits
$0.04 per additional credit
Enterprise
$299/month
9,000+ credits
$0.033 per additional credit
Testimonials from TXTImpact on G2 and Capterra
Explore verified reviews on G2 and Capterra to see how users describe their experience with TXTImpact.
5. Google Voice — Best for Personal or Micro-Use
Google Voice is great for individuals who need a free or low-cost way to send simple texts. Setup is easy, and you can use it for basic, one-on-one conversations without much hassle but not designed for business-grade messaging.
Key Strengths
No monthly fee for most personal use
Easy to get started and use from any device
Works for basic, low-volume texting
Limitations Compared to TextBolt
Not reliable or compliant for business use texts can be filtered, blocked, or flagged as spam, especially for group or repeated messages.
No shared inbox, message logs, or tools for team collaboration.
Messages are sometimes delayed, lost, or simply never delivered.
Does not support toll-free texting, advanced automation, scheduling, or compliance features needed by businesses.
Numbers can’t be registered for 10DLC, which means carrier filtering is common and deliverability is poor for marketing or bulk alerts.
No audit trail or search for past messages.
Best for: Google Voice is suited for personal texting or very small-scale uses—but it’s not built to support any kind of day-to-day business operations or customer messaging at scale.
Common Challenges Businesses Face and How to Avoid Them
Most businesses run into texting problems that only seem small until something goes wrong. Here are the most common issues:
Using personal phones for business texting is risky. When only one person manages texts from their phone, everything can grind to a halt if they are out sick or leave the company. There is no backup, no message history, and zero compliance, the process is simply not sustainable for any growing team.
Trusting carrier gateways is unreliable. These days, important alerts, reminders, and notifications often never reach customers or staff. Carrier systems silently block or filter many of the messages businesses depend on.
Skipping 10DLC registration hurts delivery rates. Until your business account is verified, messages can be delayed or even blocked entirely. Registration is now required for professional SMS, so it is best to get approved before communication stops working.
Trying to use marketing apps for daily operations will slow your team down. Most SMS marketing tools are built for blasts and promotions, not for quick appointment reminders or timely operational updates. You cannot just open your email and send a message, the process will always feel clunky.
Lack of message logs prevents visibility. Without a searchable conversation history, it is almost impossible to check who was contacted or what was said. When issues come up, there is no way to quickly clear up confusion.
TextBolt solves all of these problems in one step. You can send texts right from email and anyone on the team can jump in instantly. Every message is logged, delivery is reliable and compliant, and there is no need for extra training or risky workarounds. Business messaging just works simple, secure, and ready for anything.
Why TextBolt Is the Most Reliable Replacement for VText
If you care about dependability, deliverability, and team wide communication, TextBolt is the closest match to VText, only better. You get:
Delivers messages through carrier-approved business routes, so your texts reach customers and staff every time.
Tracks every message your whole team can view, send, and follow up without confusion or missed responses.
Meets all 10DLC compliance and privacy requirements, so your business is always protected from day one.
Lets you send and receive texts directly from the email platforms your team already uses no new software or training.
Eliminates silent failures, lost alerts, and inconsistent delivery that made VText unreliable for business.
Built for business workflows, not just personal or marketing messaging, so your team stays connected and in control.
TextBolt isn’t just a replacement, it’s a modern upgrade that gives your business reliable, compliant, and hassle free texting from the tools you know. Start your free 7-day trial today.
Frequently Asked Questions
Why did Verizon shut down VText?
Verizon discontinued VText because of rising spam, abuse, increased carrier filtering, and reliability issues—messages were often blocked or delayed.
Is TextBolt similar to VText?
Yes, but TextBolt is much more reliable. It keeps the familiar “send email, get SMS” workflow, but adds verified delivery, compliance, and full team access.
Can I send texts directly from Gmail?
Absolutely. With TextBolt, any email you send can instantly become a business SMS.
Does TextBolt support 10DLC?
Yes. Every account undergoes 10DLC business registration for compliance and better message delivery rates.
What industries use TextBolt?
TextBolt is trusted by healthcare, schools, insurance, salons, hotels, field service, real estate, restaurants, and small businesses basically, any service based business that needs reliable SMS from email.
What if a customer replies to my text?
Replies are delivered straight to your email or TextBolt inbox.
Did T-Mobile still offer email-to-text?
No. T-Mobile’s email-to-text service (using addresses like @tmomail.net) was effectively discontinued. Message delivery became unreliable and inconsistent due to spam abuse, security concerns, and carrier filtering. Many businesses experienced silent failures or undelivered messages, which forced them to move to modern, carrier-approved SMS solutions.
Was email-to-text discontinued?
Yes. Major U.S. carriers discontinued or significantly restricted email-to-text services, including Verizon’s VText and similar gateways. These services were retired due to spam abuse, security risks, and the lack of modern compliance controls. As a result, email-to-text became unreliable for business and operational messaging, forcing organizations to migrate to carrier-approved SMS solutions.
Written by
Rakesh Patel
Founder and CEO of Textbolt
Rakesh Patel is an experienced technology professional and entrepreneur. As the founder of TextBolt, he brings years of knowledge in business messaging, software development, and communication tools. He specializes in creating simple, reliable solutions that help businesses send and manage text messages through email.
Rakesh has a strong background in IT, product development, and business strategy. He has helped many companies improve the way they communicate with customers. In addition to his technical expertise, he is also a talented writer, having authored two books on Enterprise Mobility and Open311.