--- title: "Terms of Service" url: "https://textbolt.com/legal/terms-of-service/" date: "2025-11-24T05:29:56-05:00" modified: "2026-06-25T02:05:23-05:00" type: "WebPage" resource: "https://textbolt.com/legal/terms-of-service/" timestamp: "2026-06-25T02:05:23-05:00" author: name: "spaceo" url: "https://textbolt.com" word_count: 663 reading_time: "4 min read" summary: "Terms of Service" description: "TextBolt's terms of service outline the conditions for using our email-to-SMS gateway service, user responsibilities, and service limitations." keywords: "Terms of Service" language: "en" schema_type: "WebPage" --- # Terms of Service _Published: November 24, 2025_ _Author: spaceo_ # Terms of Service **Last Updated:** April 16, 2026 ## 1. Acceptance of Terms By accessing or using TextBolt’s email-to-SMS gateway service, you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use our service. ## 2. Service Description TextBolt provides an email-to-SMS gateway service that allows businesses and organizations to send text messages through email interfaces. Our service is designed for legitimate business communications only. ## 3. User Responsibilities You are responsible for: - Obtaining proper consent before sending messages - Complying with all applicable laws and regulations - Maintaining the security of your account - Using the service only for legitimate business purposes - Honoring opt-out requests promptly ## 4. Prohibited Uses You may not use our service for: - Sending spam or unsolicited messages - Illegal activities or content - Harassment or threatening communications - Distributing malware or harmful content - Violating any third party’s rights ## 5. Service Availability We strive to maintain high service availability, but we do not guarantee uninterrupted service. We may suspend or terminate service for maintenance, security, or policy violations. ## 6. Limitation of Liability TextBolt shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our service. ## 7. Third-Party Integrations TextBolt integrates with third-party services to provide its functionality, including but not limited to: - **Google Calendar** — for reading calendar events and scheduling automated SMS reminders - **Google Contacts** — for importing contact information - **Twilio** — for SMS message delivery and receipt - **Stripe** — for payment processing By connecting a third-party service to your TextBolt account, you authorize TextBolt to access your data from that service as described in our Privacy Policy. You are responsible for: - Ensuring you have the right to share data from connected services with TextBolt - Complying with the terms of service of each connected third-party service - Maintaining the security of your connected account credentials TextBolt is not responsible for the availability, accuracy, or security of third-party services. ## 8. Automated SMS Reminders TextBolt offers automated SMS appointment reminders based on your Google Calendar events. By enabling this feature, you understand and agree that: - SMS reminders are sent automatically based on your configured schedule and settings - Each SMS reminder, auto-reply, and follow-up message deducts credits from your plan - You are solely responsible for obtaining proper consent from recipients before enabling automated reminders - You must comply with all applicable laws and regulations regarding automated messaging, including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and carrier-specific A2P 10DLC requirements - TextBolt is not responsible for incorrect phone numbers extracted from calendar events, resulting in messages sent to unintended recipients - You should verify phone number accuracy in the Reminders Dashboard before enabling auto-send ## 9. AI-Assisted Features TextBolt uses artificial intelligence to extract client contact information (names, phone numbers, email addresses) from your Google Calendar event descriptions. By using this feature: - You acknowledge that AI extraction may occasionally produce incorrect results - You are responsible for reviewing and correcting extracted information before reminders are sent - Calendar event text is processed by third-party AI providers (OpenAI, Anthropic) for extraction purposes only - Event text is not stored or used for model training by these AI providers ## 10. HIPAA Disclaimer TextBolt offers a HIPAA-safe messaging mode that excludes appointment details from SMS messages. However, TextBolt is not a HIPAA-covered entity and does not independently guarantee HIPAA compliance. Organizations subject to HIPAA should: - Enable HIPAA-safe mode in Calendar Settings - Consult their compliance officers before using TextBolt for patient communications - Enter into a Business Associate Agreement (BAA) with TextBolt if required (contact ) ## 11. Credits and Billing for Calendar Reminders Calendar SMS reminders consume credits from your TextBolt subscription plan: - Each outgoing SMS segment (up to 155 characters) costs 1 credit - Auto-reply messages (confirmation, cancellation, reschedule responses) also cost credits - Follow-up and no-show messages cost credits - If your credits are exhausted, pending reminders are automatically paused until credits are replenished - TextBolt will notify you when your credit balance is low ## 12. Contact Information For questions about these Terms of Service, contact us at: Email: Address: 651 North Broad Street, Suite 206, Middletown, DE 19709 --- _View the original post at: [https://textbolt.com/legal/terms-of-service/](https://textbolt.com/legal/terms-of-service/)_ _Served as markdown by [Third Audience](https://github.com/third-audience) v3.6.1_ _Generated: 2026-06-25 07:05:23 UTC_