❤️ Healthcare Solutions
Healthcare Text Messaging Solutions That Actually Work
Modern healthcare demands instant communication. When every minute counts – from appointment confirmations to lab result notifications – TextBolt delivers reliable text messaging that works with your existing systems. No coding, no complex integrations, just simple SMS from your Gmail account.
10 credits included
Credit card required to prevent spam • No charges until trial ends
Reduce No-Shows
Cut no-show rates by up to 38% with automated reminders
HIPAA Focused
Direct transmission, no patient data storage
Multi-Provider
Separate numbers for each provider, unified management
Works With EMRs
Epic, Cerner, Athenahealth, NextGen, and more
Choose Your Healthcare Sector
We understand that every healthcare setting has unique communication needs. That’s why we’ve created specialized solutions for different practice types.
Medical Practices & Clinics
Multi-provider scheduling coordination and patient management
- Multi-provider scheduling coordination
- Specialist referral management
- Lab result notifications
- Chronic disease management reminders
Dental & Orthodontic Offices
Keep chairs filled with automated hygiene and treatment reminders
- Hygiene recall reminders
- Treatment plan follow-ups
- Insurance verification requests
- Payment plan notifications
Hospitals & Health Systems
Enterprise-scale messaging across departments and locations
- Pre-admission instructions
- Department coordination
- Discharge follow-ups
- Emergency department wait times
Mental Health Practices
Discrete, privacy-focused patient communications
- Discrete appointment reminders
- Medication compliance checks
- Crisis resource sharing
- Group session notifications
Veterinary Clinics
Keep pet parents informed and engaged
- Vaccination reminders
- Pet medication refills
- Boarding confirmations
- Emergency after-hours info
Pharmacies
Reduce abandonment with automated notifications
- Prescription ready alerts
- Insurance issue notifications
- Medication interaction warnings
- Vaccine availability updates
Healthcare’s Communication Crisis Is Costing You Thousands
Healthcare providers lose an average of $200 per no-show appointment. With no-show rates averaging 17% nationwide, a typical practice with 2,500 patients faces over 400 missed appointments annually – that’s potentially $80,000 in lost revenue.
$200 per No-Show
Average revenue lost for each missed appointment
17% No-Show Rate
National average for healthcare appointments
30 Min Daily
Staff time spent on manual reminder calls per provider
80% Want SMS
Patients prefer text messages from healthcare providers
But the impact goes beyond finances:
• Phone tag frustration
Staff spend hours trying to reach patients who don’t answer calls
• Delayed care
Critical lab results and medication reminders get buried in voicemail
• Patient dissatisfaction
80% of patients want to receive SMS messages from their healthcare providers
• Staff burnout
Manual reminder calls consume 30 minutes per provider daily
The Solution? Text messaging.
Studies show text reminders can reduce no-show rates by up to 38%, with appointment attendance seeing a 67% increase when healthcare providers use SMS to connect with patients.
The Hidden Chaos of Healthcare Texting
(And How TextBolt Solves It)
The Shared Phone Nightmare
Morning Shift Drama:
- Sarah sends appointment reminders at 8 AM
- Phone battery dies by noon (no one remembered to charge it)
- Dr. Johnson needs the phone but it’s locked in Sarah’s desk drawer
- Patient replies ‘N’ to reschedule – but who checks the phone?
- Afternoon chaos: Mark takes over but doesn’t know Sarah already texted Mrs. Garcia
- Duplicate reminder sent – patient annoyed
- Evening disaster: Night staff can’t find the phone (it’s in Dr. Johnson’s coat pocket)
TextBolt Solution
TextBolt eliminates this chaos completely – no physical phone needed. Send texts directly from Gmail, works from any computer, anywhere.
Multi-Provider Mess
Three doctors, three problems:
- Dr. Smith wants his own number for his patients
- Dr. Patel’s locum needs access but only on Tuesdays
- Dr. Chen’s patients keep texting the wrong doctor’s phone
- Reception managing three phones, three chargers, three passwords
- Staff turnover: Jennifer quit – took knowledge of which phone is which
- New hire accidentally texts Dr. Smith’s patients from Dr. Patel’s phone
TextBolt Solution
Create unlimited separate email addresses (drsmith@, drpatel@, specialty@). Each provider gets their ‘own’ number without managing multiple phones.
Weekend & After-Hours Coverage Chaos
Friday, 4:47 PM crisis:
- Patient texts: ‘Having chest pains, should I come in?’
- On-call doctor needs the phone but it’s locked in the office
- Phone battery dead at home, can’t forward texts to covering physician
- Monday morning discovery: Message marked as ‘read’ – but by whom?
- The ‘Who Saw This?’ mystery – no audit trail
TextBolt Solution
Access from any device with internet, forward emails to on-call staff, complete audit trail. Multiple people can monitor if needed.
Reception Desk Security Nightmares
The phone that ‘walked away’:
- Phone stolen during lunch rush – all patient conversations exposed
- Staff member’s personal phone used ‘temporarily’ – now has patient data
- Phone dropped in parking lot – finder has access to everything
- Password shared verbally – everyone knows it’s ‘Doctor123’
TextBolt Solution
No physical device to steal. Gmail’s enterprise-grade security protects everything. Individual staff logins mean no shared passwords.
The Locum/Temp Staff Dilemma
Temporary access nightmare:
- Temp doctor needs access for one week
- IT scrambles to set up phone access
- Leaves with phone or knowledge of passwords
- Patient messages still going to their number weeks later
TextBolt Solution
Add temporary users in seconds, remove them instantly when done. All messages stay in your system, not on their device.
How TextBolt Eliminates This Madness
✓ No Physical Phone Needed
Send texts directly from Gmail – works from any computer, anywhere
✓ Multi-User Access (Standard Plan+)
Up to 10 staff members with individual logins. See who sent what and when.
✓ Complete Audit Trail
Every message tracked automatically. Patient replies go to email – never missed.
✓ Works with Existing Systems
Just change email addresses from @txt.att.net to @sendemailtotext.com – that’s it
Real-World Headaches TextBolt Solves
Appointment Reminders That Actually Work
Stop the no-show epidemic with automated reminders that patients actually read
- Send confirmations when appointments are scheduled
- Follow up 48 hours before the visit
- Allow patients to confirm or request rescheduling
- Result: Practices report no-show rates dropping to 5% or less
Example message:
“Reminder: Your appointment with Dr. Smith is tomorrow at 2:30 PM. Reply Y to confirm or N to reschedule. Text STOP to opt out.”
Lab Result Notifications That Prevent Lawsuits
Get critical information to patients faster while maintaining documentation
- Alert when results are ready (with timestamp proof)
- Direct patients to secure portals
- Create audit trail for ‘failure to notify’ protection
- Reduce anxious calls asking ‘Are my results in?’
Example message:
“Your lab results from 5/25 are ready. Please log into your patient portal to view them or call 555-1234 to discuss with your care team.”
Why it matters: That timestamp proves you notified the patient, protecting you from ‘nobody told me’ liability claims.
Prescription & Medication Reminders That Actually Work
Improve adherence while solving pharmacy coordination headaches
- Send refill reminders based on fill dates (not guessing)
- Include pharmacy phone number for easy refills
- Track who received reminders for compliance
- Handle multiple pharmacies for different meds
Example message:
“Your blood pressure medication refill is due. Call Main Street Pharmacy at 555-1234 to refill. Last filled: 4/25/25. Reply STOP to opt out.”
Pre & Post-Procedure Communications That Prevent Complications
Ensure patients are prepared and recover safely while covering your liability
- Pre-op instructions with read receipts
- Medication stop reminders (blood thinners!)
- Post-procedure warning signs to watch
- Document all patient communications
Example message:
“Surgery tomorrow 7 AM. STOP taking aspirin/blood thinners NOW. No food/drink after midnight. Bring insurance card & photo ID. Questions? Call 555-1234.”
Why it matters: Patient shows up having eaten breakfast? You have proof you sent instructions. Post-op infection? You documented sending warning signs to watch for.
Mass Communications That Don’t Cause Mass Confusion
Reach your entire practice instantly without the chaos
- Doctor unexpectedly out sick – notify all their patients
- Weather closure – but surgery center still open
- Power outage – redirect to partner location
- New vaccine shipment arrived – first come, first served
- Separate messages for different patient groups
To Dr. Smith’s patients only:
“Dr. Smith is out sick today. Dr. Jones will see urgent needs. Call 555-1234 to reschedule routine appointments.”
To surgical patients only:
“Main office closed due to weather. Your surgery at Hospital Surgery Center is still ON. Call if you cannot travel safely: 555-1234.”
Why it matters: Use Google Contacts groups to segment messages. No more ‘this doesn’t apply to me’ confused calls.
TextBolt and Healthcare Compliance
Understanding Our Role
TextBolt provides a communication pathway, not a storage system. Here’s exactly how we handle your messages:
Our Data Flow:
- Your system sends an email to TextBolt
- We extract only the phone number and message content
- Message transmits directly to the carrier
- Carrier delivers to patient’s phone
What we DON’T do
Store patient health information
Maintain message archives
Access your EMR or patient records
Handle any PHI beyond phone number and message text
Important Compliance Information
TextBolt processes only phone numbers and message content with direct transmission. No patient data is stored on our servers. Messages transit directly from your Gmail account through our system to the cellular carrier.
For Healthcare Providers: We recommend you consult with your compliance team to ensure TextBolt fits your specific requirements. While we follow industry best practices for security and data handling, each healthcare organization has unique compliance needs.
Questions about your specific use case? Contact support@textbolt.com for detailed information about our data handling practices.
Best Practices for Compliance
Include opt-in on intake forms
Get written consent for text communications
Easy opt-out process
Patients can reply STOP to opt out anytime
Complete audit trail
Every message tracked for compliance documentation
Consult your legal team
For consent language specific to your organization
Works With What You Already Have
No IT Department? No Problem.
TextBolt works with virtually any system that can send emails:
Popular EMR/Practice Management Systems:
Epic MyChart Cerner Athenahealth eClinicalWorks NextGen Allscripts
Dental:
Dentrix Eaglesoft Open Dental
Mental Health:
SimplePractice TherapyNotes
Veterinary:
AVImark Cornerstone IDEXX
Don’t see your system? If it can send emails, it works with TextBolt.
Google Contacts Integration
Already managing patients in Google Contacts? Perfect:
✅ Send bulk appointment reminders to contact groups
✅ Organize patients by appointment type or provider
✅ Update once, message many
✅ No manual number entry needed
Pro tip for specialized practices
Create groups like “Dr. Smith’s patients,” “Orthodontic recalls,” “Lab follow-ups,” or “Vaccine reminders” for targeted messaging.
Your ROI Calculator (With Hidden Cost Savings)
Let’s calculate your COMPLETE savings including disaster prevention
Visible Cost Savings
Staff Time Saved
30 minutes per provider daily on phone reminders
5 providers × $30/hour = $75/day saved
Annual savings: $19,500
No-Show Revenue Recovery
400 no-shows × $200 = $80,000 lost annually
30% reduction = 120 appointments saved
Annual savings: $24,000
Hidden Cost Savings Most Calculators Miss
Avoided Disasters
- Phone theft/loss incidents: 2 per year × $500 replacement = $1,000
- HIPAA breach investigation: $25,000 (avoided)
- Malpractice claim from missed message: $50,000 (avoided)
- Staff overtime finding missing phones: $2,000
Efficiency Gains
- Reduced ‘phone tag’ time: 1 hour/day × $30 = $7,800/year
- Eliminated duplicate messages: 5/week × $5 = $1,300/year
- Faster response to urgent messages = happier patients = better reviews
Total Annual Impact
Direct savings:
$43,500
Hidden savings:
$12,100
Risk avoidance:
$75,000+
Total benefit:
$130,600+
TextBolt cost: $588-$1,188/year
True ROI: Up to 22,000%
What Healthcare Providers Say
⭐⭐⭐⭐⭐
“We’ve been using email-to-text for appointment reminders for 18 years. When AT&T announced the shutdown, we panicked. TextBolt was the answer – we switched our entire patient reminder system in just 15-20 minutes. Now we’re sending 50-60 reminders daily without missing a beat.”
Merriann
Practice Manager
Amazing Smiles Orthodontics
Success Stories by Specialty:
Medical Practice Success
“Reduced no-shows by 35% in our family practice”
Dental Office Wins
“Filled cancelled appointments within hours using TextBolt”
Hospital Efficiency
“Streamlined pre-admission process for 500+ surgeries monthly”
Mental Health Impact
“Improved appointment compliance while maintaining patient privacy”
Veterinary Growth
“Increased vaccination compliance by 40% with automated reminders”
Pharmacy Innovation
“Cut prescription abandonment rate in half”
Frequently Asked Questions
The Real Questions Healthcare Providers Ask
We already have a cell phone for texting. Why switch?
TextBolt eliminates the physical phone problems: lost devices, dead batteries, shared passwords, no audit trail, and after-hours coverage chaos. Access from any device with internet, maintain complete records, and let multiple staff monitor messages when needed.
What happens when staff leaves? They know our texting number.
With TextBolt, you simply remove their email access. They never had a physical phone or password to take with them. All message history stays in your Gmail account, and patients continue texting the same number with zero disruption.
How do we handle multiple providers who want separate numbers?
Each provider can have their own TextBolt number. On Standard plans and above, up to 10 users can access the same account with individual logins. You can also set up separate accounts per provider if preferred.
What about after-hours and weekends?
Since TextBolt works through email, on-call staff can monitor from home, on vacation, or anywhere with internet. Forward the TextBolt emails to whoever is covering. Multiple people can watch the inbox simultaneously if needed.
Is TextBolt HIPAA compliant?
TextBolt processes only phone numbers and message content with direct transmission – no patient data is stored on our servers. We recommend consulting your compliance team to ensure TextBolt fits your specific requirements. We’re happy to discuss our data handling practices in detail.
Can we track who sent what message?
Yes! Every message is logged in your Gmail with full timestamps. On multi-user plans, you can see exactly which staff member sent each message – perfect for compliance documentation and accountability.
What if we accidentally text the wrong patient?
Unlike traditional texting where messages are gone forever, you have a complete record in Gmail. You can immediately follow up, document the incident, and take appropriate action – all with full audit trail.
How do we handle visiting specialists or locum doctors?
Add them as users in seconds, give them access to the specific numbers they need, then remove access instantly when their assignment ends. No phones to collect, no passwords to change.
Will this work with our EMR/practice management system?
If your system can send emails, it works with TextBolt. Epic, Cerner, Athenahealth, NextGen, Dentrix, SimplePractice, and hundreds more – just update the email address from carrier gateways to @sendemailtotext.com.
What’s the real setup time?
Most practices are up and running in 15-20 minutes. Sign up, connect your Gmail, get your number, and start sending. If you’re migrating from carrier email-to-text, it’s literally just changing the email domain.
Why not use those expensive healthcare texting platforms?
Those platforms cost $300-500/month and require complex integrations. TextBolt gives you reliable SMS from your existing Gmail for $49-99/month. For most practices, the simple solution is the right solution.
Ready to Transform Your Patient Communications?
Join hundreds of healthcare providers who’ve already made the switch to TextBolt. With our 7-day free trial, you can test everything risk-free.
What you get:
7 days full access
10 free text credits
Complete setup assistance
Credit card required to prevent spam
Google Contacts integration
Multi-user access (Standard+)
Why We Ask for Your Credit Card
Prevents spam accounts and ensures serious business owners
Enables instant service activation after trial
Protects our platform from abuse
You won’t be charged until after your 7-day trial ends
Questions? Email support@textbolt.com or check our setup guide.
TextBolt: Professional text messaging for healthcare providers. Simple, reliable, effective.