Healthcare Solutions

Healthcare Text Messaging

Healthcare Text Messaging

Healthcare Text Messaging

Solutions That Actually

Work

Solutions That Actually

Work

Solutions That Actually

Work

Modern healthcare demands instant communication. When every minute counts - from appointment confirmations to lab result notifications - TextBolt delivers reliable text messaging that works with your existing systems. No coding, no complex integrations, just simple SMS from your Gmail account.

10 credits included

Credit card required to prevent spam • No charges until trial ends

Reduce No-Shows

Cut no-show rates by up to

38% with automated

reminders

HIPAA Focused

Direct transmission, no patient

data storage

Multi-Provider

Separate numbers for each

provider, unified management

Works With EMRs

Epic, Cerner, Athenahealth,

NextGen, and more

Choose Your Healthcare Sector

We understand that every healthcare setting has unique communication needs. That's

why we've created specialized solutions for different practice types.

We understand that every healthcare setting has unique communication needs. That's\ why we've created specialized solutions for different practice types.

Medical Practices & Clinics

Multi-provider scheduling coordination and patient

management

Multi-provider scheduling coordination

Specialist referral management

Lab result notifications

Chronic disease management reminders

Dental & Orthodontic Offices

Keep chairs filled with automated hygiene and

treatment reminders

Hygiene recall reminders

Treatment plan follow-ups

Insurance verification requests

Payment plan notifications

Hospitals & Health Systems

Enterprise-scale messaging across departments and

locations

Pre-admission instructions

Department coordination

Discharge follow-ups

Emergency department wait times

Mental Health Practices

Discrete, privacy-focused patient communications

Discrete appointment reminders

Medication compliance checks

Crisis resource sharing

Group session notifications

Veterinary Clinics

Keep pet parents informed and engaged

Vaccination reminders

Pet medication refills

Boarding confirmations

Emergency after-hours info

Pharmacies

Reduce abandonment with automated notifications

Prescription ready alerts

Insurance issue notifications

Medication interaction warnings

Vaccine availability updates

Healthcare's Communication Crisis Is Costing You Thousands

Healthcare providers lose an average of $200 per no-show appointment. With no-

show rates averaging 17% nationwide, a typical practice with 2,500 patients faces over 400 missed appointments annually - that's potentially $80,000 in lost revenue.

$200 per No-Show

Average revenue lost for each

missed appointment

17% No-Show Rate

National average for healthcare

appointments

30 Min Daily

Staff time spent on manual reminder

calls per provider

80% Want SMS

Patients prefer text messages from

healthcare providers

But the impact goes beyond finances:

• Phone tag frustration

Staff spend hours trying to reach patients who don't answer calls

• Delayed care

Critical lab results and medication reminders get buried in voicemail

• Patient dissatisfaction

80% of patients want to receive SMS messages from their healthcare providers

• Staff burnout

Manual reminder calls consume 30 minutes per provider daily

The Solution? Text messaging.

Studies show text reminders can reduce no-show rates by up to 38%, with appointment attendance seeing a 67% increase when healthcare providers use

SMS to connect with patients.

The Hidden Chaos of Healthcare Texting

(And How TextBolt Solves It)

The Shared Phone Nightmare

Morning Shift Drama:

Sarah sends appointment reminders at 8 AM

Phone battery dies by noon (no one remembered to charge it)

Dr. Johnson needs the phone but it's locked in Sarah's desk drawer

Patient replies 'N' to reschedule - but who checks the phone?

Afternoon chaos: Mark takes over but doesn't know Sarah already texted Mrs. Garcia

Duplicate reminder sent - patient annoyed

Evening disaster: Night staff can't find the phone (it's in Dr. Johnson's coat pocket)

TextBolt Solution

TextBolt eliminates this chaos completely - no physical phone needed. Send texts directly from Gmail, works from any computer, anywhere.

Multi-Provider Mess

Three doctors, three problems:

Dr. Smith wants his own number for his patients

Dr. Patel's locum needs access but only on Tuesdays

Dr. Chen's patients keep texting the wrong doctor's phone

Reception managing three phones, three chargers, three passwords

Staff turnover: Jennifer quit - took knowledge of which phone is which

New hire accidentally texts Dr. Smith's patients from Dr. Patel's phone

TextBolt Solution

Create unlimited separate email addresses (drsmith@, drpatel@, specialty@). Each provider gets their 'own' number without managing multiple phones.

Weekend & After-Hours Coverage Chaos

Friday, 4:47 PM crisis:

Patient texts: 'Having chest pains, should I come in?'

On-call doctor needs the phone but it's locked in the office

Phone battery dead at home, can't forward texts to covering physician

Monday morning discovery: Message marked as 'read' - but by whom?

The 'Who Saw This?' mystery - no audit trail

TextBolt Solution

Access from any device with internet, forward emails to on-call staff, complete audit trail. Multiple people can monitor if needed.

Reception Desk Security Nightmares

The phone that 'walked away':

Phone stolen during lunch rush - all patient conversations exposed

Staff member's personal phone used 'temporarily' - now has patient data

Phone dropped in parking lot - finder has access to everything

Password shared verbally - everyone knows it's 'Doctor123'

TextBolt Solution

No physical device to steal. Gmail's enterprise-grade security protects everything. Individual staff logins mean no shared passwords.

The Locum/Temp Staff Dilemma

Temporary access nightmare:

Temp doctor needs access for one week

IT scrambles to set up phone access

Leaves with phone or knowledge of passwords

Patient messages still going to their number weeks later

TextBolt Solution

Add temporary users in seconds, remove them instantly when done. All messages stay in your system, not on their device.

How TextBolt Eliminates This Madness

✓ No Physical Phone Needed

Send texts directly from Gmail - works from any computer, anywhere

✓ Multi-User Access (Standard Plan+)

Up to 10 staff members with individual logins. See who sent what and when.

✓ Complete Audit Trail

Every message tracked automatically. Patient replies go to email - never

missed.

✓ Works with Existing Systems

Just change email addresses from @txt.att.net to @sendemailtotext.com -

that's it

Real-World Headaches TextBolt Solves

Appointment Reminders That Actually Work

Stop the no-show epidemic with automated reminders that patients actually read

Send confirmations when appointments are scheduled

Follow up 48 hours before the visit

Allow patients to confirm or request rescheduling

Result: Practices report no-show rates dropping to 5% or less

Medical Practice Reminders

Dental Appointment Texts

Mental Health Scheduling

Example message:

"Reminder: Your appointment with Dr. Smith is tomorrow at 2:30 PM. Reply Y to confirm or N to reschedule. Text STOP to opt out."

Lab Result Notifications That Prevent Lawsuits

Get critical information to patients faster while maintaining documentation

Alert when results are ready (with timestamp proof)

Direct patients to secure portals

Create audit trail for 'failure to notify' protection

Reduce anxious calls asking 'Are my results in?'

Example message:

"Your lab results from 5/25 are ready. Please log into your patient portal to view them or call 555-1234 to discuss with your care team."

Why it matters: That timestamp proves you notified the patient, protecting you from 'nobody told me' liability claims.

Prescription & Medication Reminders That Actually Work

Improve adherence while solving pharmacy coordination headaches

Send refill reminders based on fill dates (not guessing)

Include pharmacy phone number for easy refills

Track who received reminders for compliance

Handle multiple pharmacies for different meds

Pharmacy Notifications

Hospital Discharge Instructions

Example message:

"Your blood pressure medication refill is due. Call Main Street Pharmacy at 555-1234 to refill. Last filled: 4/25/25. Reply STOP to opt out."

Pre & Post-Procedure Communications That Prevent Complications

Ensure patients are prepared and recover safely while covering your liability

Pre-op instructions with read receipts

Medication stop reminders (blood thinners!)

Post-procedure warning signs to watch

Document all patient communications

Example message:

"Surgery tomorrow 7 AM. STOP taking aspirin/blood thinners NOW. No food/drink after midnight. Bring insurance card & photo ID. Questions? Call 555-1234."

Why it matters: Patient shows up having eaten breakfast? You have proof you sent instructions. Post-op infection? You documented sending warning signs to watch for.

Mass Communications That Don't Cause Mass Confusion

Reach your entire practice instantly without the chaos

Doctor unexpectedly out sick - notify all their patients

Weather closure - but surgery center still open

Power outage - redirect to partner location

New vaccine shipment arrived - first come, first served

Separate messages for different patient groups

To Dr. Smith's patients only:

"Dr. Smith is out sick today. Dr. Jones will see urgent needs. Call 555-1234 to reschedule routine appointments."

To surgical patients only:

"Main office closed due to weather. Your surgery at Hospital Surgery Center is still ON. Call if you cannot travel safely: 555-1234."

Why it matters: Use Google Contacts groups to segment messages. No more 'this doesn't apply to me' confused calls.

TextBolt and Healthcare Compliance

Understanding Our Role

TextBolt provides a communication pathway, not a storage system. Here's exactly how we handle your messages:

Our Data Flow:

1. Your system sends an email to TextBolt

2. We extract only the phone number and message content

3. Message transmits directly to the carrier

4. Carrier delivers to patient's phone

What we DON'T do

Store patient health information

Maintain message archives

Access your EMR or patient records

Handle any PHI beyond phone number and message text

Important Compliance Information

TextBolt processes only phone numbers and message content with direct transmission.

transit directly from your Gmail account through our system to the cellular

carrier.

No patient data is stored on our servers. Messages

For Healthcare Providers: We recommend you consult with your

compliance team to ensure TextBolt fits your specific requirements. While we follow industry best practices for security and data handling, each healthcare organization has unique compliance needs.

Questions about your specific use case? Contact

support@textbolt.com

practices.

for detailed information about our data handling

Best Practices for Compliance

Include opt-in on intake forms

Get written consent for text communications

Easy opt-out process

Patients can reply STOP to opt out anytime

Complete audit trail

Every message tracked for compliance documentation

Consult your legal team

For consent language specific to your organization

Works With What You Already Have

No IT Department? No Problem.

TextBolt works with virtually any system that can send emails:

Popular EMR/Practice Management Systems:

Epic MyChart

Cerner

eClinicalWorks

Allscripts

Athenahealth

NextGen

Dental:

Dentrix

Eaglesoft

Open Dental

Mental Health:

SimplePractice

TherapyNotes

Veterinary:

AVImark

Cornerstone

IDEXX

Don't see your system? If it can send emails, it works with TextBolt.

Google Contacts Integration

Already managing patients in Google Contacts? Perfect:

Send bulk appointment reminders to contact groups

Organize patients by appointment type or provider

Update once, message many

No manual number entry needed

Pro tip for specialized practices

Create groups like "Dr. Smith's patients," "Orthodontic recalls," "Lab follow- ups," or "Vaccine reminders" for targeted messaging.

Your ROI Calculator (With Hidden Cost Savings)

Let's calculate your COMPLETE savings including disaster prevention

Visible Cost Savings

Staff Time Saved

30 minutes per provider daily on phone reminders

5 providers × $30/hour = $75/day saved

Annual savings: $19,500

No-Show Revenue Recovery

400 no-shows × $200 = $80,000 lost annually

30% reduction = 120 appointments saved

Annual savings: $24,000

Hidden Cost Savings Most Calculators Miss

Avoided Disasters

Phone theft/loss incidents: 2 per year × $500 replacement = $1,000

HIPAA breach investigation: $25,000 (avoided)

Malpractice claim from missed message: $50,000 (avoided)

Staff overtime finding missing phones: $2,000

Efficiency Gains

Reduced 'phone tag' time: 1 hour/day × $30 = $7,800/year

Eliminated duplicate messages: 5/week × $5 = $1,300/year

Faster response to urgent messages = happier patients = better reviews

Total Annual Impact

Direct savings:

$43,500

Hidden savings:

$12,100

Risk avoidance:

$75,000+

Total benefit:

$130,600+

TextBolt cost: $588-$1,188/year

True ROI: Up to 22,000%

True ROI: Up to 22,000%

What Healthcare Providers Say

"We've been using email-to-text for appointment reminders for 18 years. When AT&T announced the

shutdown, we panicked. TextBolt was the answer - we switched our entire patient reminder system in just

15-20 minutes. Now we're sending 50-60 reminders daily without missing a beat."

Merriann

Practice Manager

Amazing Smiles Orthodontics

Success Stories by Specialty:

Medical Practice Success

"Reduced no-shows by 35% in our family

practice"

Mental Health Impact

"Improved appointment compliance while

maintaining patient privacy"

Dental Office Wins

"Filled cancelled appointments within hours

using TextBolt"

Veterinary Growth

"Increased vaccination compliance by 40% with

automated reminders"

Hospital Efficiency

"Streamlined pre-admission process for 500+

surgeries monthly"

Pharmacy Innovation

"Cut prescription abandonment rate in half"

Frequently Asked Questions

The Real Questions Healthcare Providers Ask

We already have a cell phone for texting. Why switch?

Ah, the famous 'texting phone.' Let us guess: It's either dead, missing, or in someone's car right now. With TextBolt, there's no phone to lose, steal, or forget to charge. Plus, when Sarah calls in sick, Mark can still send reminders from his computer. No more 'Who has the phone?' chaos.

What happens when staff leaves? They know our texting number.

With a physical phone, departed employees could still text your patients. With TextBolt, remove their access instantly. Patients text your TextBolt number, not personal phones. Clean break, no awkward 'please don't text that number anymore' messages to patients.

How do we handle multiple providers who want separate numbers?

Dr. Smith wants his patients to text him directly. Dr. Patel needs her own line. The specialty clinic needs another. With TextBolt, create unlimited separate email addresses (drsmith@, drpatel@, specialty@). Each provider gets their 'own' number without managing multiple phones. IT will thank you.

What about after-hours and weekends?

Traditional problem: On-call doctor needs the texting phone but it's locked in the office. TextBolt solution: Access from anywhere with internet. Forward emails to whoever's on call. Multiple people can monitor if needed. No more driving to the office at 10 PM to get 'the phone.'

Is TextBolt HIPAA compliant?

TextBolt processes only phone numbers and message content with direct transmission. No patient data is stored. Healthcare providers should consult their compliance teams to ensure TextBolt fits their requirements. For specific questions about your use case, contact support@textbolt.com.

Can we track who sent what message?

Every message through TextBolt creates an email trail. You'll know: Who sent each message (from their email account), exact time sent, patient responses, and complete audit trail for compliance. No more 'I didn't see that message' or 'Someone must have deleted it.'

What if we accidentally text the wrong patient?

With traditional phones: panic, no recall option, potential HIPAA violation. With TextBolt + Google Contacts: much less likely (no manual number entry), but if it happens, you have documentation of the error and can immediately follow up with correction. The audit trail protects you.

How do we handle visiting specialists or locum doctors?

Instead of handing over your phone (and all patient conversations), create a temporary TextBolt email for them. They can text their patients without seeing your entire message history. When they leave, disable their access. Clean, professional, secure.

Will this work with our EMR/practice management system?

If your system can send emails, it works with TextBolt. Epic, Cerner, Athenahealth, NextGen, Allscripts, Dentrix, Eaglesoft - they all work. Just change the email address from @txt.att.net to @sendemailtotext.com. No integration, no API, no IT project.

What's the real setup time?

Honestly? 15-20 minutes to upload your business documents for verification. 24-48 hours for carrier approval. Then literally 5 minutes to change email addresses in your system. We've seen practices sending their first messages within an hour of approval.

Why not use those expensive healthcare texting platforms?

Those platforms cost $500-2,000/month and require IT integration projects. TextBolt costs $29-99/month and works with what you already have. Unless you need specialized features like video visits or complex workflows, why pay 20x more?

We already have a cell phone for texting. Why switch?

Ah, the famous 'texting phone.' Let us guess: It's either dead, missing, or in someone's car right now. With TextBolt, there's no phone to lose, steal, or forget to charge. Plus, when Sarah calls in sick, Mark can still send reminders from his computer. No more 'Who has the phone?' chaos.

What happens when staff leaves? They know our texting number.

With a physical phone, departed employees could still text your patients. With TextBolt, remove their access instantly. Patients text your TextBolt number, not personal phones. Clean break, no awkward 'please don't text that number anymore' messages to patients.

How do we handle multiple providers who want separate numbers?

Dr. Smith wants his patients to text him directly. Dr. Patel needs her own line. The specialty clinic needs another. With TextBolt, create unlimited separate email addresses (drsmith@, drpatel@, specialty@). Each provider gets their 'own' number without managing multiple phones. IT will thank you.

What about after-hours and weekends?

Traditional problem: On-call doctor needs the texting phone but it's locked in the office. TextBolt solution: Access from anywhere with internet. Forward emails to whoever's on call. Multiple people can monitor if needed. No more driving to the office at 10 PM to get 'the phone.'

Is TextBolt HIPAA compliant?

TextBolt processes only phone numbers and message content with direct transmission. No patient data is stored. Healthcare providers should consult their compliance teams to ensure TextBolt fits their requirements. For specific questions about your use case, contact support@textbolt.com.

Can we track who sent what message?

Every message through TextBolt creates an email trail. You'll know: Who sent each message (from their email account), exact time sent, patient responses, and complete audit trail for compliance. No more 'I didn't see that message' or 'Someone must have deleted it.'

What if we accidentally text the wrong patient?

With traditional phones: panic, no recall option, potential HIPAA violation. With TextBolt + Google Contacts: much less likely (no manual number entry), but if it happens, you have documentation of the error and can immediately follow up with correction. The audit trail protects you.

How do we handle visiting specialists or locum doctors?

Instead of handing over your phone (and all patient conversations), create a temporary TextBolt email for them. They can text their patients without seeing your entire message history. When they leave, disable their access. Clean, professional, secure.

Will this work with our EMR/practice management system?

If your system can send emails, it works with TextBolt. Epic, Cerner, Athenahealth, NextGen, Allscripts, Dentrix, Eaglesoft - they all work. Just change the email address from @txt.att.net to @sendemailtotext.com. No integration, no API, no IT project.

What's the real setup time?

Honestly? 15-20 minutes to upload your business documents for verification. 24-48 hours for carrier approval. Then literally 5 minutes to change email addresses in your system. We've seen practices sending their first messages within an hour of approval.

Why not use those expensive healthcare texting platforms?

Those platforms cost $500-2,000/month and require IT integration projects. TextBolt costs $29-99/month and works with what you already have. Unless you need specialized features like video visits or complex workflows, why pay 20x more?

Ready to Transform Your Patient Communications?

Join hundreds of healthcare providers who've already made the switch to TextBolt.

With our 7-day free trial, you can test everything risk-free.

What you get:

7 days full access

Credit card required to prevent spam

10 free text credits

Google Contacts integration

Complete setup assistance

Multi-user access (Standard+)

Why We Ask for Your Credit Card

Prevents spam accounts and ensures serious business owners

Enables instant service activation after trial

Protects our platform from abuse

You won't be charged until after your 7-day trial ends

Need Help Choosing the Right Solution?

Not sure which TextBolt plan fits your practice? We've created specific guides for every healthcare setting:

Medical Practice Guide

For clinics, group practices, and specialists

Mental Health Considerations

Privacy-focused messaging strategies

Dental Office Solutions

Tailored for dental and orthodontic practices

Veterinary Practice Tips

Pet parent communication best practices

Hospital Systems Overview

Enterprise solutions for complex healthcare

Pharmacy Messaging Guide

Medication management made simple

Questions? Email support@textbolt.com or check our healthcare setup guide.

TextBolt: Professional text messaging for healthcare providers. Simple, reliable, effective.