---
title: "Acceptable Use Policy"
url: "https://textbolt.com/legal/acceptable-use/"
date: "2025-11-24T05:32:56-05:00"
modified: "2026-06-25T02:05:04-05:00"
type: "WebPage"
resource: "https://textbolt.com/legal/acceptable-use/"
timestamp: "2026-06-25T02:05:04-05:00"
author:
  name: "spaceo"
  url: "https://textbolt.com"
word_count: 219
reading_time: "2 min read"
summary: "Acceptable Use Policy"
description: "TextBolt\'s acceptable use policy outlines appropriate usage guidelines, prohibited activities, and compliance requirements for our email-to-SMS service."
keywords: "Acceptable Use Policy"
language: "en"
schema_type: "WebPage"
---

# Acceptable Use Policy

_Published: November 24, 2025_  
_Author: spaceo_  

# Acceptable Use Policy

**Last Updated:** May 30, 2025

## 1. Purpose

This Acceptable Use Policy (“AUP”) defines the acceptable use of TextBolt’s email-to-SMS gateway service. This policy is designed to protect our users, our service, and the broader SMS ecosystem.

## 2. Acceptable Uses

TextBolt services may be used for legitimate business purposes including:

- Appointment reminders and confirmations
- Order and delivery notifications
- Customer service communications
- Emergency alerts and notifications
- Marketing messages (with proper consent)
- Internal business communications

## 3. Prohibited Activities

### Strictly Prohibited:

- Sending unsolicited messages (spam)
- SHAFT content (Sex, Hate, Alcohol, Firearms, Tobacco)
- Illegal products or services
- Fraudulent or deceptive content
- Harassment or threatening messages
- Phishing or social engineering attempts
- Malware distribution
- Copyright infringement

## 4. Compliance Requirements

All users must comply with:

- TCPA (Telephone Consumer Protection Act)
- CAN-SPAM Act
- CTIA Messaging Principles and Best Practices
- 10DLC guidelines
- Carrier-specific requirements
- Industry-specific regulations (HIPAA, etc.)

## 5. Consent Management

### Required:

- Obtain explicit consent before sending messages
- Maintain records of consent
- Honor opt-out requests immediately
- Provide clear opt-out instructions

## 6. Enforcement

Violations of this AUP may result in:

- Warning and required corrective action
- Temporary service suspension
- Permanent account termination
- Legal action where appropriate

## 7. Reporting Violations

To report violations of this policy, contact us at:

Email: abuse@textbolt.com
Subject: AUP Violation Report

## 8. Contact Information

For questions about this Acceptable Use Policy, contact us at:

Email: legal@textbolt.com
Address: 651 North Broad Street, Suite 206, Middletown, DE 19709


---

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